Referral Form & FAQs

Not at all – Referrals are not required for our physiotherapy and/or podiatry clinic or home-visit services. However, we do require a referral if you are using the following systems to have your Physiotherapy and/or podiatry service paid for.

1. Enhanced Primary Care (EPC) /Chronic Disease Management (CDM) referral – Referral from your GP
2. Department of Veterans Affairs (DVA) referral – Referral from your GP
3. Home Care Package (HCP) referral– Referral From your Home Care Package Providers
4. National Disability Insurance Scheme (NDIS) referral– Referral from your support coordinator 

Podiatrists are experts in foot, ankle and lower limb health. They can help to prevent, diagnose and treat a wide range of conditions including:

• General skin and nail care
• Corns and callus treatment
• Diabetic foot assessment
• Ingrown toenails treatment
• Fungal toenails treatment
• Children’s feet
• Flat feet
• Wart/verruca treatment
• Custom orthotics
• Sporting injuries
• Heel pain, arch pain, ankle & leg pain managment
• Shin splints treatment
• Bursitis treatment
• Plantar fasciitis treatment
• Achilles tendonitis treatment

Yes- We are more than happy to provide physiotherapy and podiatry services on Saturday and Sundays. 

Yes- Rebates for podiatry and physiotherapy services are available through private health insurance, although the rebate provided depends on the type and level of cover. If you would like to estimate your out-of-pocket expenses for physiotherapy podiatry & orthotics, contact us for details of relevant item numbers for your needs. You can then check rebates with your private health insurer against these item numbers.

HICAPS is an electronic health claims and payments system, which offers members of participating health funds the convenience of automatic claims processing, on the spot in the clinic. The real benefit to patients is convenience. No more queuing at health fund branches and filling in claim forms. For more information on the HICAPS system see www.hicaps.com.au.

YES- HICAPS facilities are available at Physiotherapy Podiatry & Orthotics. 

Yes- Adelaide Physio and Podiatry Clinic is registered to provide podiatry and physiotherapy services to Department of Veterans’ Affairs (DVA) Card holders.
If you are a DVA Card holder, you will require a referral from a doctor or hospital discharge planner in order to access podiatry and physiotherapy. Some podiatry and physiotherapy services also require prior approval from DVA in order to be funded under this system, and there are specific restrictions that apply in certain circumstances.  However, in general if you are a DVA Gold Card holder, DVA will fund podiatry and physiotherapy services that are clinically needed.
If you are a DVA White Card holder, DVA will fund podiatry and physiotherapy services if required because of an accepted war caused or service related condition.

For more specific information about podiatry and physiotherapy services available through DVA, you may wish to access this factsheet published by the Department of Veterans’ Affairs.

Yes- We are more than happy to provide services to self-managed or plan-managed NDIS participants.

1. NDIS number
2. NDIS plan and start date
3. Your contact details
4. Name and contact details of the person providing Coordination of Supports (if you have one)
5. A copy of the relevant part of your plan (contact us if you would like assistance)

*Contact the clinic for a copy of the Service Agreement to read*